Dear Website Visitors,

As NET MÜHENDİSLİK OTOMASYON SAN. VE TİC. AŞ. (“Company” or “Firm”), we place great importance on the protection of your personal data. In this regard, we would like to inform you about your personal data and processing procedures in accordance with the Personal Data Protection Law No. 6698 (“KVKK”) as a “data controller.”

WHAT PERSONAL DATA DO WE PROCESS?

• Identity Information (Name, Surname, Date of Birth, National ID Number)
• Contact Information (Address, Email Address, Phone Number)
• Details of Your Usage of the Site (Your behaviors, transactions, preferences, visited products, etc.)
• Usernames and Passwords assigned specifically to you
• Company Information (Company name, phone number, address)

When a contract is established:

• Identity Information (Name, Surname, Date of Birth, National ID Number)
• Contact Information (Address, Email Address, Phone Number)
• If you request an invoice, Tax ID Number and National ID Number upon sharing with us
• If payment is made via credit card, processing of data for transmission to the payment institution
• If Bank Transfer is chosen as the payment method, bank IBAN and related bank information

For Users:

• Usernames and passwords assigned specifically to you
• Company Information (Company name, phone number, address)
• Records of services provided by our company (Request and Complaint Management)
• Records formed by the complaint forms you provide
• Information about your customers that arise as part of the electronic commerce system provided within our services

If You Provide Consent for Electronic Commercial Communication:

• Identity Information (Name, Surname)
• Contact Information (Address, Email Address, Phone Number)
• Details of Site Usage (Behaviors, transactions, preferences, products visited, etc.)
• Marketing Information (Date of birth, site usage, shopping habits, demographic information, preferences, campaign participation, surveys, billing details, payment methods, etc.)

PURPOSES OF PROCESSING PERSONAL DATA

Your personal data may be processed for the following purposes in compliance with data protection legislation:

General Purposes:

• To resolve your issues and complaints when you contact us and communicate with you when necessary
• To fulfill legal obligations, including reporting to authorized public institutions and agencies
• To exercise rights in cases of disputes arising from contracts
• To distinguish your records from those of other customers and facilitate post-sale operational processes
• To issue invoices at your request
• To process payments for transactions made via credit card without storing credit card details, transmitting them to payment institutions
• To fulfill obligations related to data retention as required by law

For Users:

• To improve our product and respond promptly to your requests through user feedback forms
• To track regular payments and manage electronic commerce operations
• To ensure proper operation of your electronic commerce platform and manage your sales activities

If You Consent to Electronic Commercial Communication:

• To create personalized campaigns, promotions, advertisements, and marketing activities tailored to you
• To conduct commercial communication activities related to these purposes

METHODS AND LEGAL GROUNDS FOR COLLECTING PERSONAL DATA

Your personal data is processed by NET MÜHENDİSLİK OTOMASYON SAN. VE TİC. AŞ. via:

• Transactions on the site
• Requests and complaints
• Your purchases
• Automated or electronic systems within the scope of Electronic Commercial Communication Permission

We process your data based on legal grounds such as:

• The necessity of data processing for the establishment and execution of a contract
• Compliance with legal obligations
• The necessity of processing for the establishment, use, or protection of a right
• Your explicit consent

TRANSFER OF YOUR PERSONAL DATA

NET MÜHENDİSLİK OTOMASYON SAN. VE TİC. AŞ. transfers your personal data to:

• Domestic and international business partners and service providers (such as IT services, marketing consulting, database management, etc.)
• Distributors and business partners for solutions to product requests and purchases made through the site
• Public institutions and judicial authorities for legal obligations or defense rights

YOUR RIGHTS

Under Article 11 of the Law, you have the following rights concerning your personal data:

• To learn whether your personal data is processed
• To request information about the processing
• To learn the purpose of processing and whether it is used for its intended purpose
• To know the third parties to whom personal data is transferred domestically or abroad
• To request correction of personal data if it is incomplete or inaccurate
• To request deletion or destruction of personal data under the conditions stated in the Law
• To object to the processing of personal data based solely on automated systems if it leads to an unfavorable outcome for you